FAQ's



Caravans for Hire


How long in advance do I need to make a reservation?

Our rental caravans are quite a popular choice for a holiday. If you wish to visit us during the summer season, we encourage you to contact us at least a month in advance.

For long stays of 5+ nights or such that encompasses the weekend and bank holidays consider booking at least 6 weeks before the desired day of your arrival.

For a visit during the spring / autumn season, we advise you to book about at least a week in advance.

For group visits at any time during the season, please contact us at your earliest convenience.

Is a prepayment required in order to make a reservation?

When an advance payment is required, you will be informed by our reception team.

In the case of group visits (3+ caravans) and long stays (5+ nights) we usually require a deposit, the amount of which will be communicated depending on the details of your reservation.

We wish to visit you as a group what do we need to know?

For a group visits /hiring 3+ caravans/ or organized events in the camping zone caravans for hire, reservation and authorization by the campsite manager is required. Campsite Kapinovski Monastery has the right not to admit groups on its territory without prior arrangement and approval.

When planning a group visit, please familiarize yourself with the established in-house camping rules. In case you intend to organize an event /group visit with strong element of noise such as loud parties, musical accompaniments, car/motorcycle drifts or other activities that would create inconvenience for the other visitors, we are afraid that we are not the right place for your gathering. Due to the fact that the camping areas are part of a holiday complex there is no option to offer the entire place to be closed for a certain event.

For events with a massive character, we recommend that you consider the months of May, June (up to the 15th) and September. For such events a minimum notice of at least 4 weeks is required.

Are there specified times of check-in and check-out?

Your rental caravan will be available after 14:00h on the day that your reservation starts. We may be able to accommodate you earlier, but this is entirely up to availability from the previous day.

Check-out time until 12:00h on the day of departure. In case that you wish to extend your stay after the stated time of departure, 50% of the overnight stay may be charged. For check-out after 17:00h a night fee is applicable. In case you wish to extend your stay, please contact the camping reception in advance to check if such arrangement is possible.

The camping reception operates in the hours between 09:30-19:00. For arrival outside this period, please contact us in advance.

I have not stayed in a caravan until now, is this kind of accommodation for me?

Our caravans for hire are a great opportunity to enjoy a real camping experience if you do not have your own caravan or camper or you simply prefer not to take them with you this time. We believe that this type of accommodation would appeal to anyone whose frame of mind is to get closer to a camping experience and those of you looking for a switch from the standard accommodation options.

Our rental caravans are not a luxury form of accommodation, nor are they similar to a modern hotel room.

How big are the caravans and what is their capacity?

The caravans for hire are different models and their size and capacity vary accordingly. We've divided them into three categories.

  1. "Compact"- this type of caravans has a spacious lounge area, which can be transformed into a compact bedroom or two single beds. The compact caravan would be an ideal option for 2 adults.
  2. "Medium"- the caravans from this category consist of a small bedroom (which can also be converted into two single beds ) and one extra single bed. We recommend this option for families with one child.
  3. "Large" – the most spacious type of caravans we offer. This kind of rental caravans are the perfect choice for families with two children or those who prefer a rather spacious interior. These caravans usually have two small bedrooms or a bedroom with two single beds.

Depending on the model, the caravans are approximately 3.5 m-5.5 m long and 2 m-2.5 m wide.

 

What sort of equipment to expect in the caravans for hire?

The furnishing is strictly individual, depending on the type of caravan. In general the caravans are provided with standard equipment, including a small fridge, a kitchenette, a fan, bedding and towels. There is also a table with chairs in front of each caravan, which we ask you not to move around. 

There is a small toilet in all caravans, some have a shower room, however we ask these not to be used. All guests are given access to comfortable sanitary facilities, just a few meters from the caravans. Please note that the caravans do not have a TV set and air conditioning.

In the camping area there are four additional refrigerators for common use, placed for convenience of our guests.The caravans do not have kitchen utensils and are not suitable for cooking. If you wish to prepare your own food, you are offered access to modern tourist kitchen, available to all the camping guests. Please note that the kitchen is supplied with basic and limited kitchen utensils and cutleries, therefore we advise you to bring your own.

 

What should I take with me for the stay at the rental caravan?

We recommend that you carry everything you think will make your stay in our caravans an even more comfortable experience. Example: additional outdoor lighting, sun umbrellas, sun loungers, toiletries and more. Don’t forget that you are camping.

Is there electrical power and water in the caravans?

Yes, the caravans are supplied with electricity and water.

Please note that the electrical system in the caravans is not adapted to withstand the load of appliances such as electric grills, more powerful hair dryers and the like.

Where are the caravans for hire located and what distances are apart from each other?

The caravans for hire are located in a specially designated area, benefiting from the shade of the numerous trees there. Some of the caravans are situated on parcels with partial shade with large umberllas being put in front of these for extra sun protection.

The caravans in this camping zone are just a few meters away from each other. The sanitary facilities are no more than 70m-80m from the furthest caravan, so is the distance to the campsite reception.

 

Where can I park my vehicle?

In front of each rental caravan, there is a designated parking spot for one car - this is included in the price of your stay. Please do not use your vehicle to move around the campsite unless it is absolutely necessary. Drive at slow speed at all times. Turn off the car's alarm and audio system and do not use the horn.

Please park at the place defined for your car or in the nearby parking lot.

Is it allowed to stay in a caravan for rent with my pet?

Pets are not allowed in the camping zone caravans for hire as well as in other accommodation units that we offer.

We will gladly welcome you with your pet if you are camping with your own tent, camper or caravan in the designated camping area for this.

Is it allowed to light a fire or use a BBQ near my rental caravan?

Bonfire is not allowed to set in the camping area, where the caravans for hire are located. There are some fire pits already placed in the tent camping area that you can use for this purpose.

You may carry and use your charcoal barbecue. Please clean up after yourselves.

Is there a grocery store on the territory of the campsite?

No. Currently there is no operating shop on the territory of Campsite Kapinovski Monastery. The closest mixed shop is in the village of Velchevo (about 5km from the campsite).

Is it allowed to set a tent next to my rental caravan?

Setting of tents of any type in the area of the rental caravans is not allowed. Camping and staying in tents is only permited in the two tent areas nearby.

What are the quiet hours in the camping?

The hours between 14:00-16:00 and 22:00-08:00 are set for relaxation. During this period strictly any kind of noise must be kept to minimum and must not disturb your neighbors.

The use of car audio systems, speakers and music systems is not permitted. Please keep the generated by you noise low at all times of the day.

Do not deprive the rest of the camping guests of their right to rest actively. We ask you to be tolerant to each other and not to intrude your way of entertainment to visitors around you.

Do I have obligations regarding cleanliness in the campsite and the environment?

Please help us to keep the campsite and the environment clean. Do not throw your cigarette butts and waste on the grass and the river nearby - there are ashtrays on the table in front of each caravan and garbage bins nearby.

Do not leave your camping pitch in a condition that you wouldn’t like to find.

Remember that we are part of the nature!

What else do I need to know?

Entry and stay on the territory of Campsite Kapinovski Monastery mean automatic agreement with the established rules of internal order and terms of reservation - please familiarize yourselves with it.

Campsite Kapinovski does not tolerate individuals or groups violating the rules.



Campers and caravans


Is reservation needed for camping zone campers and caravans?

For individual visits, we don't have practice of pre-booking and reservation is not required. We can accommodate around 40 motorhomes/caravans, plus another around 10 in direct proximity to the designated zone. The parcels are available until the full capacity is reached. Such scenario has ever happeend only in case of organized mass events which are preliminary announced on our web page.

For group visits of 3+ motorhomes / caravans or organized events in the camping zone, booking is required and we kindly ask you to contact us in advance.

Please note that Campsite Kapinovski Monastery does not have a policy to reserve and guarantee your placement on a specific camping pitch. At the time of your arrival, you will have the freedom to select a camping pitch according to your preferences and the availability on the day.

Traditionally, the weekends in August are the busiest. If you wish to visit us during this period, we advise you to contact us a day or two before your desired date of arrival. This way we will be able to provide you with up-to-date information in regards to availability.
Are there specified times of check-in and check-out?

There is no regulated time for check-in concerning the pitches for campers & caravans. The camping reception is open between 09:30h and 19:00h. For accommodation outside of these hours, please contact us in advance.

The time of check-out is 14:00h on the day of departure. In case that you wish to extend your stay after the stated time of departure, 50% of the overnight stay may be charged. For check-out after 17:00h a night fee is applicable.

In case you wish to extend your stay, please contact the camping reception, no later than 14h on day of your departure.

When should I pay for my stay?

We ask you to pay for your intended stay at the time of check-in.

In case you are not sure how many days you will stay with us, we give you an option to pay day by day. Please inform us about your plans until 14:00h latest, on the day your reservation expires.

In event of organized events and group bookings we may ask for deposit at the time of reservation.

We wish to visit you as a group what do we need to know?

For group visits of 3+ caravans /motorhomes or organized events in the designated camping zone, reservation and authorization by the campsite manager is required. Campsite Kapinovski Monastery has the right not to admit groups on its territory without prior arrangement.

When planning a group visit, please familiarize yourself with the established in-house campsite rules. In case you intend to organize an event /group visit with strong element of noise such as loud parties, musical accompaniments, car/motorcycle drifts or other activities that would create inconvenience for the other visitors, we are afraid that we are not the right place for your gathering. Due to the fact that the camping areas are part of a holiday complex there is no option to offer the whole place to be closed for a certain event.

For events with a more massive character, we recommend that you consider the months of May, June (up to the 15th) and September. For such events a minimum notice of at least 4 weeks is required.

How does it look like the camping pitch for my motorhome/caravan?

The parcels for motorhomes and caravans are numbered and spread among grassy and leveled terrain.

One camping pitch is designated for a caravan + car or a camper. Each parcel is with approximate dimensions 6 x 9 m, with some variety in terms of size among the parcels. 

Each camping spot is provided with electrical outlets (16A), water supply connection and sewage system, the borders between the parcels are defined by well trimmed low bushes.

Water connection is by a hose /provided by the guest/ to a build module with a tap 1/2. The connection to the electricity (shock-type socket) is by a rubberized cable owned by the guest.

There are many large trees in the area, which give you the option to locate yourself in one of the many shady pitches. We also have terrains that are under partial shade or such exposed to more sunlight. The nature around our campsite gives you a wide choice of camping grounds according to your personal preference and needs.

Can I chose a pitch I like on check-in or such will be assigned to me by the reception?

After check-in, you are going to choose a pitch for your caravan or camper that you like, depending on availablity - first come, first serve rule applies. We won’t assign you a specific camping pitch.

We believe it is your right to spend your holiday on a camping pitch, which you find convenient and according to your preferences.

How far away are the sanitary premises from the camping zone?

The closest sanitary facilities at Campsite Kapinovski Monastery are situated opposite of the camping pitches, no further than 20-30m away from it.

Is it allowed to set a tent next to my caravan or camper?

Setting tents of any type in the area designated for campers and caravans is not allowed. Tents are only allowed in the two tent camping zones nearby.

There is no problem for using your own awning or shade facility as long as they do not go beyond the territory of your camping pitch.

Is it allowed to set a bonfire or use a BBQ in the camper & caravan zone?

Bonfire is not allowed to set in the camping area designated for campers and caravans. There are some fire pits already placed in the tent camping area that you can use for this purpose.

You may carry and use your own charcoal barbecue. Please clean up after yourselves.

May I visit you with my pet?

Your pets are welcomes in the camping zone for campers and caravans.

It is a prerequisite to clean up after your pet, to be kept on a leash at all times and to ensure that they don’t disturb the rest of the visitors.

Is there a grocery store on the territory of the campsite?

No. Currently there is no operating shop on the territory of Campsite Kapinovski Monastery.

The closest mixed shop is in the village of Velchevo (about 5km from the campsite).

What are the quiet hours in the camping?

The hours between 14:00-16:00 and 22:00-08:00 are set for relaxation.

During this period strictly any kind of noise must be kept to minimum and must not disturb your neighbors.

The use of car audio systems, speakers and music systems is not permitted. Please keep the generated by you noise low at all times of the day.

Do not deprive the rest of the camping guests of their right to rest actively. We ask you to be tolerant to each other and not to intrude your way of entertainment to visitors around you.

Do I have obligations regarding cleanliness in the campsite and the environment?

Please help us to keep the campsite and the environment clean. Do not throw your cigarette butts and waste on the grass and the river nearby - there are garbage bins nearby.

Do not leave your camping pitch in a condition that you wouldn’t like to find.

Remember that we are part of the nature!

What else do I need to know?

Entry and stay on the territory of Campsite Kapinovski Monastery mean automatic agreement with the established rules of internal order and terms of reservation - please familiarize yourselves with it.

Camping Kapinovski does not tolerate individuals or groups violating the rules.



Tents


Is reservation needed for visiting with my own tent/s?

For individual visits, we don't have practice of pre-booking and reservation is not required.We can accommodate around 100-120 tents in both tent camping zones. The parcels are available until the full capacity of the camping terrains is reached. Such scenario has ever happeend only in case of organized mass events which are preliminary announced on our web page.

For group visits of 5+ tents /10+ persons or organized events in the camping zone, booking is required and we kindly ask you to contact us in advance.

Please note that Campsite Kapinovski Monastery does not have a policy to reserve and guarantee your placement on a specific camping pitch. At the time of your arrival, you will have the freedom to select a camping pitch according to your preferences and the availability on the day.

Are there specified times of check-in and check-out?

There is no regulated time for check-in concerning the tent camping zones. The camping reception is open between 09:30h and 19:00h. For accommodation outside of these hours, please contact us in advance.

The time of check-out is 14:00h on the day of departure. In case that you wish to extend your stay after the stated time of departure, 50% of the overnight stay may be charged. For check-out after 17:00h a night fee is applicable.

In case you wish to extend your stay, please contact the camping reception, no later than 14h on the day of your departure.

When should I pay for my stay?

We ask you to pay for your intended stay at the time of check-in.

In case you are not sure how many days you will stay with us we give you the option to pay day by day. Please inform us about your plans until 14:00h, on the day your reservation expires.

In event of organized events and group bookings we may ask for deposit at the time of reservation.

We wish to visit you as a group what do we need to know?

For group visits of 5+ tents /10+ persons or organized events in the tent camping zones, reservation and authorization by the campsite manager is required. Campsite Kapinovski Monastery has the right not to admit groups on its territory without prior arrangement.

When planning a group visit, please familiarize yourself with the established in-house campsite rules. In case you intend to organize an event /group visit with strong element of noise such as loud parties, musical accompaniments, car/motorcycle drifts or other activities that would create discomfort for the other visitors, we are afraid that we are not the right place for your gathering. Due to the fact that the camping areas are part of a holiday complex there is no option to offer the whole place to be closed for a certain event.

For events with a more massive character, we recommend that you consider the months of May, June (up to the 15th) and September. For such events a minimum notice of 4 weeks is required.

Can I chose a pitch I like on check-in or such will be assigned to me by the reception?

After check-in, you are going to choose a pitch for your tent that you like and depending on the availability - First come, first serve rule applies. We don't have a politic of work to assign you a specific camping pitch.

We believe that it is your right to spend your holiday on a camping pitch, which you find convenient and according to your preferences.

How the tent camping zones look like and where are they located in the campsite?

We have two tent camping zones. The larger one is situated and spread among grassy and leveled terrain, parallel to the road you enter / leave the campsite. There are many large trees in the area, which give you the option to be in one of the many shady plots. There are also terrains that are under the partial shade or such exposed to more sunlight.

The smaller tent area is near the Vesselina river flow and the Kapinovski waterfall, the pitches there offer deep shade and coziness. This camping area is located a few meters behind our reception.

Both tent zones are located close the epicenter of the vibrant life and emotions in the campsite, but meanwhile far enough to provide you with serenity and privacy. The tent camping zones are equipped with several water fountains and power supply boards /you should bring your own cable/. For convenience of our guests in each of the two tent camping zones there are four additional refrigerators for common use. In close proximity to the tent pitches our guests will find sanitary premises, tourist kitchen and laundry room made available for them.

Where can I park my vehicle?

For each registered tent you are allowed to park up to one vehicle in immediate proximity of your tent. Also just meters away from the tent camping areas there are designated parking slots.

May I visit you with my pet?

Your pets are welcomes in the tent camping zones. It is a prerequisite to clean up after your pet, to be kept on a leash at all times and to ensure that they don’t disturb the rest of the visitors.

Is it allowed to set a sun shade canopy along with my tent?

Using of your own awning or other type of temporarily sun shade is ok, as long as they are set directly next to your tent and do not go beyond the territory of the camping pitch you have chosen for your stay.

Is it allowed to camp with my caravan or camper in one of the two tent zone?

It is not allowed to stay with your camper or caravan in either of the two tent areas.

Camping with a camper or a caravan is only allowed in the designated camping zone.

Is it allowed to light a fire or use a BBQ near my tent?

Setting of bonfire is only allowed in the already created fire pits - there are several fire pits in the two tent zones. It is not allowed to create random fire pits! Please note that Campsite Kapinovski Monastery does not provide firewood.

You may carry and use your charcoal bbq. Please clean up after yourselves.

Is there a grocery store on the territory of the campsite?

No. Currently there is no operating shop on the territory of Campsite Kapinovski Monastery.

The closest mixed shop is in the village of Velchevo (about 5km from the campsite).

What are the quiet hours in the camping?

The hours between 14:00-16:00 and 22:00-08:00 are set for relaxation.

During this period strictly any kind of noise must be kept to minimum and must not disturb your neighbors.

The use of car audio systems, speakers and music systems is not permitted. Please keep the generated by you noise low at all times of the day.

Do not deprive the rest of the camping guests of their right to rest actively. We ask you to be tolerant to each other and not to intrude your way of entertainment to visitors around you.

Do I have obligations regarding cleanliness in the campsite and the environment?

Please help us to keep the campsite and the environment clean. Do not throw your cigarette butts and waste on the grass and the river nearby - there are ashtrays and garbage bins nearby.

Do not leave your camping pitch in a condition that you wouldn’t like to find.

Remember that we are part of the nature!

What else do I need to know?

Entry and stay on the territory of Campsite Kapinovski Monastery mean automatic agreement with the established rules of internal order and terms of reservation - please familiarize yourselves with it.

Campsite Kapinovski does not tolerate individuals or groups violating the set rules.



Forest houses


How long in advance do I need to make a reservation and is a minimum stay required?

If you are planning stay at one of our forest houses during the weekend, bank holidays or in the months of July and August, we advise you to contact us about a month in advance. For the rest of the time, depending on the time period, it is best to plan your vacation at least a week in advance.

Please note that during the summer season (15.06-06.09), as well as in periods of public holidays, we require a mandatory minimum stay of two nights.

What are the specified times of check-in and check-out?

Your forest house will be available after 14:00h on the day that your reservation starts. We may be able to accommodate you earlier, but this is entirely up to availability from the previous day.

Check-out time until 12:00h on the day of departure. In case that you wish to extend your stay after the stated time of departure, 50% of the overnight stay may be charged. For check-out after 17:00h a night fee is applicable. Should you wish to extend your stay, please contact the camping reception in advance to check if such arrangement is possible.

The camping reception operates in the hours between 09:30-19:00. For arrival outside this period, please contact us in advance.

What is the difference between one bedroom and three bedroom forest house?

One-Bedroom Forest House: We offer only one house of this type and its capacity is for two people. The house has one bathroom & toilet as well as one double bedroom which can be transformed into two single beds if needed.

Three bedroom forest house: Each of the four three bedroom forest houses can accommodate up to six people. The houses have three separate bedrooms – two of them with double beds and one with single beds or queen size bed /depending on the house/. Each of the three bedroom houses has two contemporarily equipped bathrooms and toilets.

Are all three bedroom houses the same?

The size of the individual houses is between 65-75 sq.m./ without the porch /. Due to the specific nature of the terrain, the individual porches have some differences in size and layout. Some of the rooms also have minimal variations in terms of space and arrangement.

Depending on the particular house the bedrooms consist of either two with double beds and one with two single beds or two with double beds and one with a queen size bed. The interior of the houses is largely identical with insignificant differences.

Can I chose a specific forest house?

This is not possible, since reservations are made based only on availability of dates at the category you choose -1bed or 3bed forest house.

At no point we guarantee the accommodation in a specific forest house within the category selected based on factors such as size, particular layout, interior, porches, etc.

Can we accommodate more people than the defined capacity for the forest houses? Do you provide extra beds?

The capacity of each forest house is set with the idea to be is convenient for our guests at all times, as well as the size of the houses and the number of beds in each.

We do not provide extra beds and exceeding the capacity specified for the houses is not possible.

Can you provide us with a baby cot?

The campsite does not provide children's beds. You can bring your own baby cot, if you wish, and place it in the bedroom.

How far away are the forest houses apart from each other and from the swimming pool and the restaurants?

The five forest houses are located at the beginning of our camping and are located just meters apart from each other.

The buzzing epicenter of campsite activities - the pool and both restaurants are about one hundred meters away from the forest houses.

Is there a kitchen and living room in the forest houses?

Тhe forest houses aren’t designed to have their own kitchen or living room. In case you want to prepare something to eat, you may use our common tourist kitchen.

A joining element to each cottage is the charming spacious veranda, which is an ideal solution both as a place for seclusion and watching the world go by, as well as for a friendly chats and laugh in the warm summer nights.

Are bed linen & towels provided?

In each forest house, you will find:
Bed sheets, Pillows, Pillowcases, Blankets, Face / Bath Towels, toiletries (shower gel, shampoo and soap).

*It is forbidden to use the above equipment outside the accommodation or at the swimming pool.

Is there a TV and refrigerator?

Yes, there is a fridge in each house. TV with cable channels is provided in each room. Full list with the house amenities, you can see here.

Is it allowed to stay in a forest house with my pet?

Pets are not allowed in the forest houses as well as in other accommodation units that we offer.

We will gladly welcome you with your pet if you are camping with your own tent, camper or caravan in the designated camping area аnd you respect the established rules.

Where can I park my car?

You can park your car at the designated car park for the guests of the forest houses, which will be shown to you by a member of our reception team.

Other option is to park on the side of the main driveway, opposite of the houses.

Please do not stop your vehicles at any time on the green field next to the houses.

How often is accommodation cleaned?
Garbage collection is done every other day and on request. Bed linen, towels and toiletries are going to be changed every fourth day of the stay unless other preliminary arrangment has been made. 
During the stay, guests take care for the cleanliness of the house. Each is supplied with a broom, a shovel, a cleaning mop and a bucket - other cleaning tools can be provided if necessary.
Is swimming pool entrance fee included in the price for the stay?

No - the accommodation fee does not include entry to the pool.

If our guests of the frest houses wish to visit the swimming pool they have to pay the appropriate fee at the entrance of the pool.

What else do I need to know?

Entry and stay on the territory of Campsite Kapinovski Monastery mean automatic agreement with the established rules of internal order and terms of reservation - please familiarize yourselves with it.

Campsite Kapinovski does not tolerate individuals or groups violating the set rules.